Limited Warranty on Pump for 3 years; Limited Warranty on Battery and Power Adapter for 1 year
Mfg Model#:
385400
Type:
Enteral Feeding Pump
Old Data:
801740000000, 383400, 382400, 87237, 87236
Replaces:
Kangaroo Joey Feeding Pump, Kangaroo ePump Feeding Pump

Order Cancellations

Because NewLeaf strives to deliver customer orders as quickly as possible, most orders are processed and shipped the day they are ordered. Orders that are cancelled after they have shipped are subject to any applicable manufacturer restocking fees, return shipping and original shipping costs as outlined below.

Orders that have been paid for by credit card, debit card, or PayPal may be subject to the non-recoverable 3.5% processing fee that is assessed by the credit card company when a transaction is processed.

Returns & Exchange Policy

Your satisfaction as our customer is our top priority, and we want you to be completely satisified with your purchase. Because many of the items offered at NewLeaf Home Medical are considered "Medical Devices," there are a few strict guidelines that need to be followed for medical compliance and hygenic reasons.

Non-Returnable Items

There are certain products that are inherently Non-Returnable due to the nature of the product, sterile/hygienic concerns, or for custom-built reasons. The following products if the product has been put into use: Mattresses; Mattress Pads; Bath Lifts; Bathroom Safety Products; Bedding Products. Items NOT eligible for return if the product packaging has been opened include, but are not limited to: Products classified as a "Medical Device" by the manufacturer or the FDA (Food & Drug Administration); Case Pack items; Contour Products (pillows, body positioners, etc.); and MOXI and Prius Mattress products. Mattress or Bathroom products that have been put into use are NOT eligible for return. Custom or Made-to-Order items NOT eligible for return include, but are not limited to: Recliners from Winco, Lumex, and some Pride Lift Chairs; Beds from Big Boyz Beds, Dawn House, Dynarex, Flexabed, Med-Mizer, and Transfer Master; and Mattresses from *Flexabed, Med-Mizer, Moxi Mattresses, and Transfer Master. Recliners are Non-Returneable if they have been unboxed and/or assembled, which includes but is not limited to: Drive Medical, Dynarex, Invacare, Lumex (Made-to-Order models are not returnable under any circumstances), Pride (Made-to-Order models are not returnable under any circumstances), and Winco (Made-to-Order models are not returnable under any circumstances). Patient Lift products are Non-Returneable, which include, but are not limited to: BestCare, Drive Medical, Invacare, Traxx Mobility, Protekt, and Lumex. *Flexabed mattresses may be exchanged for another mattress type within 30 days. Shipping fees an packing costs will apply. Mattresses must be returned in New condition.

Restocking & Shipping Fees

The standard restocking fee for many, but not all, items sold at NewLeaf Home Medical is 20%. However, the following supplier-sourced items are subject to restocking fees that are dictated by the manufacturer: Contour Products *Non-Returnable if product packaging has been opened, otherwise (25%); Drive Medical (25%); Dynarex (20%); Flexabed (20%); Lumex/Graham Field (25%); Invacare (25%); Pride Lift Chairs (25%); Prius (20%); Protekt Mattresses (25%); Rhythm Healthcare *20 Day return policy (20%); and Traxx Mobility (25%).

While many of our products are offered with "Free Shipping," the actual incurred ship-to costs cannot be recouped from the shipping company once your item has shipped. As a result, this cost will be deducted from your eligible return refund. Original shipping costs may be waived if exchanging for another item of same or greater value.

Orders that were paid for by credit card, debit card, or PayPal may be subject to a non-recoverable 3.5% processing fee that was assessed by the payment processor when your transaction was processed.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return item(s) was damaged during shipment to you, the item you received was not what you ordered, or the return is due to a warranty issue.

Return Timeframe & Requirements

You have 30 calendar days to return an item from the date you received your order *If your item is not classified as a "Non-Returnable" item, or the manufacturer stipulates a different return window period. If you need additional details or have questions about a product before placing your order, or if you would like to return or exchange your purchase, please contact our Customer Care Team at 888.739.4330. It is IMPORTANT to note that:

Items must be returned in New, Unused and Resalable Condition.

Return items must be shipped back in the original shipping carton with manufacturer retail packaging. *Manufacturers will not grant return authorization if the original box and packaging has been discarded because the retail packaging is necessary to be able to resell the merchandise as "New."

Medical devices like Feeding Tubes, Catheters, Oxygen Tubing/Masks, Bathroom, Bedding or Mattress products, and other items with "hygienic" classifications are only eligible for return if the item packaging is unopened and unused.

How Do You Request a Return?

Please see Return Instructions by this link to the Returns, Cancellations & Exchange Policy page.

Kangaroo OMNI Enteral Feeding Pump

MSRP: $1,196.00
Was: $850.00
SALE: $725.00
(You save $471.00 )
Brand
Item#:
385400
Availability:
This item is on an Extensive Backorder due to manufacturer delays. We are sorry, but we are unable to accept new orders at this time.
MSRP: $1,196.00
Was: $850.00
SALE: $725.00
(You save $471.00 )

Description

The Kangaroo OMNI 385400 is the first and only attitude independent enteral feeding system in the U.S. designed to deliver thick*, homogenized and blended formulas. With a compact size for portability, the versatility to feed, flush and hydrate, and transmit a 30-day feeding history, Kangaroo OMNI™ is one pump to help meet the enteral feeding needs of patients and caregivers. Click to view or download the Kangaroo OMNI Enteral Feeding Pump User Manual.

*Thick formula: Enteral fluids of smooth consistency that would be categorized as level 2, 3 or 4 Drinks within the IDDSI framework. 

Demonstration video available in Videos tabClick to watch the Kangaroo OMNI Pump Operations video

Looking for the Kangaroo ePump 382400 or Kangaroo Joey 383400 feeding pumps? The innovative Kangaroo OMNI Feeding Pump replaces both the ePump and Joey pump products with its new evolutionary approach to enteral nutrition delivery. The OMNI is more compact, weighs less, is easier to use, and does much, much more than its 10+ year old predecessors.

Shipping/Delivery*

Can take up to 10 business days to ship. Transit time is generally 2 to 3 business days ground delivery.

User Interface Features

  • Color LCD Display
  • Step-by-step prompts for easy programming and operation
  • Night mode
  • LED light to indicate pump status

Ergonomic Features

  • Compact, lightweight design with built-in rubberized handle
  • Quiet operation
  • Cassette-style loading of pump sets
  • Upstream tubing from bag to cassette: 15 in. (thick formula sets) or 24 in. (standard sets)
  • Downstream tubing from cassette to distal end connector: 66 in.
  • Detachable power cord

Functional Features

  • Interruption monitor screen to record interrupted or missed nutrition
  • Water-jet proof (IP26): Kangaroo OMNI™ Enteral Feeding Pump is designed for cleaning under running water
  • Audible and visible alarm for: Feed error, patient tube blocked, low battery, dead battery, rotor conditions, set cassette alarms, sensor alarms
  • Sensor technology to detect both upstream and downstream flow occlusions, and location display on pump screen
  • Lock screen function
  • Tabletop, bed rail or IV pole mounting

Features to Support Optimal Nutrition Delivery

  • 30 Day History - the Kangaroo™ OMNI enteral feeding pump gives the clinician the ability to accurately track the amount of formula and fluid delivered to the patient
  • IV Pole Clamp (included) when not using on Table Top
  • Rechargeable Battery (included) provides approximately 20 hours of service at 125 mL/hr before needing to be recharged. Battery pack will charge continuously whenever the pump is plugged in, including during normal pump use with A/C power (included)
  • Light Weight at just 1.2 lbs. (without pole clamp)
  • Attitude Independent allows the pump to operate in various orientations
  • Flush Accuracy (all sets) +/-10% or 1.0 mL/hr
  • Bolus Max Rate Accuracy +/-10%
  • Thick Formula Accuracy +/-10%
  • Standard Formula Accuracy +/-5% or 0.5 mL/hr
  • Standard Feed Rate 1 to 400 mL/hr and 800 mL/hr
  • Thick Formula Feed Rate 1-200 mL/hr
  • Flush Rate (Standard & Thick) 875 mL/hr 
  • Flush Interval of 1-24 hrs in 1-hr increments
  • Automated Flushing Capabilities
  • Long Battery Life 15 hours at 125 mL/hr
  • Multilingual (19 languages)
  • Multiple Alarm Options both critical and non-critical
  • Time Pause Capabilities to allow paused feeding for 5-240 minutes without requiring feed settings to be rested

Specifications 

  • Brand: Kangaroo OMNI
  • Application: Enteral Feeding Pump
  • Product Weight: 1.2 lbs without pole clamp
  • Dimensions: 6.8" x 2.8" x 5.3"
  • Battery Life: 20 hours
  • Power Cord: Detachable
  • Voltage: Operates on 3.69 V 
  • This product is required to be reported under California Proposition 65
  • Manufacturer Model# 385400

Replaces

  • Kangaroo Joey Enteral Feeding Pump 383400
  • Kangaroo ePump Enteral Feeding Pump 382400