How we protect your information
Your security and peace of mind is our top priority. NewLeaf Home Medical protects every online order with government level 128 Bit encrypted Secure Socket Layer (SSL) security provided by Bigcommerce to protect data transmissions of your personal and financial information. SSL is the industry-standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, address, and phone number, so that it can not be read as the information travels over the Internet. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. NewLeafHomeMedical.com does not allow any transactions that do not occur on a secure connection.
Personal identification information
When visiting the our web site, we may collect personal identification information in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order, complete a form, respond to a survey, subscribe to our newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always opt to not supply personal identification information, except when it may prevent them from engaging in certain Site related activities (e.g. payment information).
Non-personal identification information
We may collect non-personal indentification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
NewLeaf Home Medical collects and uses Users personal information for the following purposes to:
Improve customer service
Help us to more effectively respond to your customer service requests and support needs
Personalize user experience
Better understand how our Users as a group use the services and resources provided on our Site
Improve our Site and shopping experience
Continually strive to improve our website offerings based on the information and feedback we receive from you
Provide more personalized assistance and service based on your unique needs. We do not share this information with outside parties except to the extent necessary to provide the service
Administer a content, promotion, survey or other Site feature
Send information you agreed to receive about topics we think will be of interest to you
Send periodic emails
Important to Note: Email address Users provide for order processing, are only used to send information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, sponsors, new sources and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Email Address: WeCare@newleafhomemedical.com
Business Office Mailing and Phone:
NewLeaf Home Medical
Division of NewLeaf Health, LLC
PO Box 46
Allen, TX 75013
*Returns are shipped directly to supplier warehouses. Please visit Returns for details.