LIFETIME WARRANTY
Pride offers a lifetime warranty on the lift and recline mechanisms, and chair frame. EXCLUSIONS: The Lifetime Warranty on the recline mechanisms and chair frame does not extend to models LC-105, LC-250, Elegance, Heritage, Infinity, and Oasis Collections which are covered by the separate warranties as listed below:

SEVEN-YEAR PRO-RATED WARRANTY (Elegance, Heritage, Infinity, Oasis and VivaLIFT! Collections)
For the first four (4) years from the date of purchase, Pride will repair or replace at our option to the original purchaser any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
   • Motor
   • Hand Control
   • Transformer/Control Boxes
   • Heat Pad (except VivaLIFT!)
   • Massage Unit (except VivaLIFT!)
   • Chair Frame (LC-358XXL only)
   • Recline Mechanisms (LC-358XXL only)
   • Power Headrest (VivaLIFT!)
   • Power Lumbar (VivaLIFT!)

For three (3) additional years, a pro-rated warranty will be made available for the following parts:
   • Motor
   • Hand Control
   • Transformer/Control Boxes
   • Heat Pad (except VivaLIFT!)
   • Massage Unit (except VivaLIFT!)
   • Chair Frame (LC-358XXL only)
   • Recline Mechanisms (LC-358XXL only)
   • Power Headrest (VivaLIFT!)
   • Power Lumbar (VivaLIFT!)

Pride will warrant these components with the following pro-rated schedule:
   • Fifth Year: 25% off suggested retail price
   • Sixth Year: 15% off suggested retail price
   • Seventh Year: 5% off suggested retail price

TWO-YEAR LIMITED WARRANTY (LC250)
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
   • Motor
   • Hand Control
   • Transformer/Control Boxes
   • Chair Frame
   • Recline Mechanisms

ONE-YEAR LIMITED WARRANTY (LC105)
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
   • Motor
   • Hand Control
   • Transformer/Control Boxes
   • Chair Frame
   • Recline Mechanisms

RECONDITIONED UNITS WARRANTY
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.

RF WIRELESS PENDANT WARRANTY
All RF Wireless Pendants are covered against breakage by a 90-day warranty from Pride effective from date of purchase. Warranty excludes loss of pendant.

LITHIUM-ION BATTERY PACK
The lithium-ion battery pack is covered by a twelve (12) month (1 year) warranty.

WARRANTY EXCLUSIONS
This warranty does not extend to fabric.
Pride is not responsible or obligated to pay for labor, service calls, shipping, and/or any other charges incurred for repair of the product. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser. Please contact your authorized Pride provider for information on the current cost associated with a service visit.
   • Circumstances beyond the control of Pride
   • Labor, service calls, shipping and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride
   • Repairs and/or modifications made to any part without specific consent from Pride

Exclusions also include components with damage caused by:
   • Contamination
   • Abuse, misuse, accident, or negligence
   • Battery fluid spillage or leakage
   • Commercial use or use other than normal
   • Improper operation, maintenance, or storage

IMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of purchase and to the extent permitted by law. Any and all other implied warranties are excluded.
This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.

Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages. The above limitation or exclusion may not apply to you.

This warranty gives you specific rights, and you may also have other rights which vary from state to state.

Download Pride Mobility's Lift Chair Warranty Details

Click to review or download Pride Mobility Warranty Details

Weight Capacity:
400 lbs
Size:
Seat Width: 24"
Size:
Seat Width: 20"
Size:
Seat Width: 22.5"
Size:
Seat Width: 23.5"
Type:
Infinite Position
Size:
Medium
Size:
Petite Small
Size:
Petite Wide
Size:
Large
Size:
Tall
Type:
Lay Flat
Type:
Motors: 4
Type:
Battery Backup
User Height:
Up to 5' 4"
User Height:
5' 0" to 6"
User Height:
6" +

Order Cancellations

Because NewLeaf strives to deliver customer orders as quickly as possible, most orders are processed and shipped the day they are ordered. Orders that are cancelled after they have shipped are subject to any applicable manufacturer restocking fees, return shipping and original shipping costs as outlined below.

Orders that have been paid for by credit card, debit card, or PayPal may be subject to the non-recoverable 3.5% processing fee that is assessed by the credit card company when a transaction is processed.

Returns & Exchange Policy

Your satisfaction as our customer is our top priority, and we want you to be completely satisified with your purchase. Because many of the items offered at NewLeaf Home Medical are considered "Medical Devices," there are a few strict guidelines that need to be followed for medical compliance and hygenic reasons.

Non-Returnable Items

There are certain products that are inherently Non-Returnable due to the nature of the product, sterile/hygienic concerns, or for custom-built reasons. The following products if the product has been put into use: Mattresses; Mattress Pads; Bath Lifts; Bathroom Safety Products; Bedding Products. Items NOT eligible for return if the product packaging has been opened include, but are not limited to: Products classified as a "Medical Device" by the FDA (Food & Drug Administration) or manufacturer; Case Pack items; Contour Products (pillows, body positioners, etc.). Mattress or Bathroom products that have been put into use are NOT eligible for return. Custom or Made-to-Order items NOT eligible for return include, but are not limited to: Recliners from Winco, Lumex, and some Pride Lift Chairs; and Bed or Mattress products like Big Boyz Beds, *Flexabeds, and Moxi Mattresses. Patient Lift products are Non-Returneable, which include, but are not limited to: BestCare, Drive Medical, Invacare, Traxx Mobility, Protekt, and Lumex. *Flexabed mattresses may be exchanged for another mattress type within 30 days. Shipping fees an packing costs will apply. Mattresses must be returned in New condition.

Restocking & Shipping Fees

The standard restocking fee for many, but not all, items sold at NewLeaf Home Medical is 20%. However, the following supplier-sourced items are subject to restocking fees that are dictated by the manufacturer: Contour Products *Non-Returnable if product packaging has been opened, otherwise (25%); Drive Medical (25%); Dynarex (20%); Flex-A-Bed (20%); Lumex/Graham Field (25%); Invacare (25%); Pride Lift Chairs (25%); Prius (20%); Protekt Mattresses (25%); Rhythm Healthcare *20 Day return policy (20%); and Traxx Mobility (25%).

While many of our products are offered with "Free Shipping," the actual incurred ship-to costs cannot be recouped from the shipping company once your item has shipped. As a result, this cost will be deducted from your eligible return refund. Original shipping costs may be waived if exchanging for another item of same or greater value.

Orders that were paid for by credit card, debit card, or PayPal may be subject to a non-recoverable 3.5% processing fee that was assessed by the payment processor when your transaction was processed.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return item(s) was damaged during shipment to you, the item you received was not what you ordered, or the return is due to a warranty issue.

Return Timeframe & Requirements

You have 30 calendar days to return an item from the date you received your order *If your item is not classified as a "Non-Returnable" item, or the manufacturer stipulates a different return window period. If you need additional details or have questions about a product before placing your order, or if you would like to return or exchange your purchase, please contact our Customer Care Team at 888.739.4330. It is IMPORTANT to note that:

Items must be returned in New, Unused and Resalable Condition.

Return items must be shipped back in the original shipping carton with manufacturer retail packaging. *Manufacturers will not grant return authorization if the original box and packaging has been discarded because the retail packaging is necessary to be able to resell the merchandise as "New."

Medical devices like Feeding Tubes, Catheters, Oxygen Tubing/Masks, Bathroom, Bedding or Mattress products, and other items with "hygienic" classifications are only eligible for return if the item packaging is unopened and unused.

How Do You Request a Return?

Please see Return Instructions by this link to the Returns, Cancellations & Exchange Policy page.

Pride VivaLIFT Radiance Recliner

MSRP: $2,369.00
NewLeaf Price: $1,704.00
(You save $665.00 )

Brand
Item#:
PLR-3955-P
UPC:
606509531009
Availability:
Ships FREE! Current build time is approximately 15 to 30 business days. See Shipping/Delivery* in Product Description for fabric upgrade details.
MSRP: $2,369.00
NewLeaf Price: $1,704.00
(You save $665.00 )
Selected Step 2 — Select Your Upholstery Option is
Adding to cart… The item has been added

Description

Pride's VivaLIFT! Radiance PLR-3955 Power Lift Recliners offer countless position combinations in a sophisticated mix of function, style, and comfort! VivaLIFT! Radiance Recliners are the first in its class to offer three heating pads located in the shoulder, lumbar and seat, so you can take your relaxation experience to the next level! Available in sizes Petite Wide (PLR-935PW), Small (PLR-935S), Medium (PLR-935M), and Large Tall (PLR-935LT). These elegant recliners also feature a hideaway cup holder and wireless phone charger built into the armrest, footrest extension, and a USB remote. The total comfort seat gives the owner of this chair an amazing individualized level of comfort and support.  Available in four attractive designer fabric options. This product is a FDA Class II Medical Device*

This is an Infinite Lay Flat Power Recliner

Rectangle banner guide with visual illustrations showing the infinite position capabilities offered by this VivaLIFT! model—Upward, Seated, Relaxed, Reclined, Infinite Lay Flat, and everything in between. 

Scroll down for features & specifications or click to shop >> all Lift Chair Recliners

Shipping/Delivery*

Pride estimates this model will ship in 15 to 20 business days. This item ships for FREE! When in stock, orders placed by 1:00PM CT generally ship within 4 to 5 days of ordering, Monday - Friday. Transit time is generally 3 to 5 business days. Click information-blue-icon.png for more on delivery preferences and additional time needed for Platinum Delivery & Setup services. NOTE: Remote or Isolated Areas, and New York City orders requesting "Inside Delivery" or “Platinum Delivery & Setup" service require an additional service fee. Click Click for more details about Remote or Isolated Area Deliveries to check if your shipping zip code applies.

Features

  • User Height Range 5'4" and lower to 6'0" and above depending on model selection
  • New! Ergonomically designed toggle remote
  • New! True-infinite positioning enables the backrest and footrest to move independently from one another so that a variety of positions can be reached
  • New! Heat System with three conveniently located heat pads in the Shoulders, Lumbar and Aeat regions of the chair
  • Upward Lift offers convenient stand assist for getting in and out of the recliner
  • Power Lumbar and Backrest allows you to personalize your comfort
  • Power Headrest to lift head, neck and shoulders
  • Power Backrest moves up and down independently to help you find the perfect position
  • Hideaway Cup Holder keeps your beverage close at hand
  • Hideaway Charging Station extends from the armrest to conveniently hold and charge your mobile device
  • Backup Lithium Battery is an industry first! Abundant power lasts and replaces ordinary one-time-use backups
  • Fashion Forward Styles set these chairs apart from all others
  • Footrest Extension allows you to relax and stretch out completely
  • *Pride FDA Class II Medical Devices are designed to aid individuals with mobility impairments
  • Click images below to view larger sizes and additional descriptions
  • Easy-to-use toggle in the middle of the remote performs the up/down and recline positions
  • Heat System
  • Two programmable memory position buttons: Find your desired position, hold down the two memory buttons at the same time until the remote starts flashing, When the remote starts to flash, press one of the memory buttons to save your favorite position, Repeat the same steps to set the second memory position
  • Adjust the power lumbar, headrest functions independently with a touch of a button
  • Convenient USB charger port allows you to charge your smart device

Photo indicating the Pride Radiance features that include: Power headrest, Power backrest, Power lumbar, Ergonomically designed toggle remote, Wireless charging station that hidesaway in the armrest, Lithium battery backup, Three different heating pads in the shoulders, lumbar and seat, Hideaway cup holder and Footrest extension

Upholstery

  • Canyon fabrics come standard in four attractive colors (Ocean, Silt, Steel, and Walnut) and are made out of polyester 

Specifications | PLR-3955 Radiance Models

 

Petite Wide

PLR-3955PW

Small

PLR-3955S

Medium

PLR-3955M

Large Tall

PLR-3955LT

Recline Positions  Infinite Infinite  Infinite Infinite 
Seat to Floor Height 19.5" 18" 19.5" 21.5"
User Height Range 5'4" and lower 5'4" and lower 5'4" to 6" 6" and above
Seat Dimensions  18"D x 24"W 18"D x 20"W  21"D x 22.5"W  22"D x 23.5"W
Top of Back to Seat 23" 25" 28" 31"
Fully Padded Chaise Yes Yes Yes Yes
Total Comfort Seating Yes Yes Yes Yes
Distance from Wall 14" 15" 15" 21.5"
Overall Chair Width 41" 37" 39" 40"
Chair Weight 161 lbs. 156 lbs. 158 lbs. 178 lbs.
Weight Capacity  400 lbs. 400 lbs. 400 lbs. 400 lbs.
Warranty 7 Year Pro-rated Yes Yes Yes Yes

 

P65 Warning for California residents

Download Pride Mobility's Lift Chair Warranty Details

Blue Pride Warranty Policy document image. Click to review or download Pride Mobility Warranty Details