LIFETIME WARRANTY
Pride offers a lifetime warranty on the lift and recline mechanisms, and chair frame. EXCLUSIONS: The Lifetime Warranty on the recline mechanisms and chair frame does not extend to models LC-105, LC-250, Elegance, Heritage, Infinity, and Oasis Collections which are covered by the separate warranties as listed below:

SEVEN-YEAR PRO-RATED WARRANTY (Elegance, Heritage, Infinity, Oasis and VivaLIFT! Collections)
For the first four (4) years from the date of purchase, Pride will repair or replace at our option to the original purchaser any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
   â€¢ Motor
   â€¢ Hand Control
   â€¢ Transformer/Control Boxes
   â€¢ Heat Pad (except VivaLIFT!)
   â€¢ Massage Unit (except VivaLIFT!)
   â€¢ Chair Frame (LC-358XXL only)
   â€¢ Recline Mechanisms (LC-358XXL only)
   â€¢ Power Headrest (VivaLIFT!)
   â€¢ Power Lumbar (VivaLIFT!)

For three (3) additional years, a pro-rated warranty will be made available for the following parts:
   â€¢ Motor
   â€¢ Hand Control
   â€¢ Transformer/Control Boxes
   â€¢ Heat Pad (except VivaLIFT!)
   â€¢ Massage Unit (except VivaLIFT!)
   â€¢ Chair Frame (LC-358XXL only)
   â€¢ Recline Mechanisms (LC-358XXL only)
   â€¢ Power Headrest (VivaLIFT!)
   â€¢ Power Lumbar (VivaLIFT!)

Pride will warrant these components with the following pro-rated schedule:
   â€¢ Fifth Year: 25% off suggested retail price
   â€¢ Sixth Year: 15% off suggested retail price
   â€¢ Seventh Year: 5% off suggested retail price

TWO-YEAR LIMITED WARRANTY (LC250)
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
   â€¢ Motor
   â€¢ Hand Control
   â€¢ Transformer/Control Boxes
   â€¢ Chair Frame
   â€¢ Recline Mechanisms

ONE-YEAR LIMITED WARRANTY (LC105)
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
   â€¢ Motor
   â€¢ Hand Control
   â€¢ Transformer/Control Boxes
   â€¢ Chair Frame
   â€¢ Recline Mechanisms

RECONDITIONED UNITS WARRANTY
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.

RF WIRELESS PENDANT WARRANTY
All RF Wireless Pendants are covered against breakage by a 90-day warranty from Pride effective from date of purchase. Warranty excludes loss of pendant.

LITHIUM-ION BATTERY PACK
The lithium-ion battery pack is covered by a twelve (12) month (1 year) warranty.

WARRANTY EXCLUSIONS
This warranty does not extend to fabric.
Pride is not responsible or obligated to pay for labor, service calls, shipping, and/or any other charges incurred for repair of the product. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser. Please contact your authorized Pride provider for information on the current cost associated with a service visit.
   â€¢ Circumstances beyond the control of Pride
   â€¢ Labor, service calls, shipping and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride
   â€¢ Repairs and/or modifications made to any part without specific consent from Pride

Exclusions also include components with damage caused by:
   â€¢ Contamination
   â€¢ Abuse, misuse, accident, or negligence
   â€¢ Battery fluid spillage or leakage
   â€¢ Commercial use or use other than normal
   â€¢ Improper operation, maintenance, or storage

IMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of purchase and to the extent permitted by law. Any and all other implied warranties are excluded.
This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.

Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages. The above limitation or exclusion may not apply to you.

This warranty gives you specific rights, and you may also have other rights which vary from state to state.

Download Pride Mobility's Lift Chair Warranty Details

Click to review or download Pride Mobility Warranty Details

Weight Capacity:
400 lbs
Size:
Seat Width: 21"
Type:
Infinite Position
Size:
Medium
Type:
Lay Flat
Type:
Motors: 4
Type:
Battery Backup
User Height:
5' 4" to 5' 9"

Order Cancellations

Because NewLeaf strives to deliver customer orders as quickly as possible, most orders are processed and shipped the day they are ordered. Orders that are cancelled after they have shipped are subject to any applicable manufacturer restocking fees, return shipping and original shipping costs as outlined below.

Orders that have been paid for by credit card, debit card, or PayPal may be subject to the non-recoverable 3.5% processing fee that is assessed by the credit card company when a transaction is processed.

Returns & Exchange Policy

Your satisfaction as our customer is our top priority, and we want you to be completely satisified with your purchase. Because many of the items offered at NewLeaf Home Medical are considered "Medical Devices," there are a few strict guidelines that need to be followed for medical compliance and hygenic reasons.

Non-Returnable Items

There are certain products that are inherently Non-Returnable due to the nature of the product, sterile/hygienic concerns, or for custom-built reasons. The following products if the product has been put into use: Mattresses; Mattress Pads; Bath Lifts; Bathroom Safety Products; Bedding Products. Items NOT eligible for return if the product packaging has been opened include, but are not limited to: Products classified as a "Medical Device" by the manufacturer or the FDA (Food & Drug Administration); Case Pack items; Contour Products (pillows, body positioners, etc.); and MOXI and Prius Mattress products. Mattress or Bathroom products that have been put into use are NOT eligible for return. Custom or Made-to-Order items NOT eligible for return include, but are not limited to: Recliners from Winco, Lumex, and some Pride Lift Chairs; Beds from Big Boyz Beds, Dawn House, Dynarex, Flexabed, Med-Mizer, and Transfer Master; and Mattresses from *Flexabed, Med-Mizer, Moxi Mattresses, and Transfer Master. Recliners are Non-Returneable if they have been unboxed and/or assembled, which includes but is not limited to: Drive Medical, Dynarex, Invacare, Lumex (Made-to-Order models are not returnable under any circumstances), Pride (Made-to-Order models are not returnable under any circumstances), and Winco (Made-to-Order models are not returnable under any circumstances). Patient Lift products are Non-Returneable, which include, but are not limited to: BestCare, Drive Medical, Invacare, Traxx Mobility, Protekt, and Lumex. *Flexabed mattresses may be exchanged for another mattress type within 30 days. Shipping fees an packing costs will apply. Mattresses must be returned in New condition.

Restocking & Shipping Fees

The standard restocking fee for many, but not all, items sold at NewLeaf Home Medical is 20%. However, the following supplier-sourced items are subject to restocking fees that are dictated by the manufacturer: Contour Products *Non-Returnable if product packaging has been opened, otherwise (25%); Drive Medical (25%); Dynarex (20%); Flexabed (20%); Lumex/Graham Field (25%); Invacare (25%); Pride Lift Chairs (25%); Prius (20%); Protekt Mattresses (25%); Rhythm Healthcare *20 Day return policy (20%); and Traxx Mobility (25%).

While many of our products are offered with "Free Shipping," the actual incurred ship-to costs cannot be recouped from the shipping company once your item has shipped. As a result, this cost will be deducted from your eligible return refund. Original shipping costs may be waived if exchanging for another item of same or greater value.

Orders that were paid for by credit card, debit card, or PayPal may be subject to a non-recoverable 3.5% processing fee that was assessed by the payment processor when your transaction was processed.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return item(s) was damaged during shipment to you, the item you received was not what you ordered, or the return is due to a warranty issue.

Return Timeframe & Requirements

You have 30 calendar days to return an item from the date you received your order *If your item is not classified as a "Non-Returnable" item, or the manufacturer stipulates a different return window period. If you need additional details or have questions about a product before placing your order, or if you would like to return or exchange your purchase, please contact our Customer Care Team at 888.739.4330. It is IMPORTANT to note that:

Items must be returned in New, Unused and Resalable Condition.

Return items must be shipped back in the original shipping carton with manufacturer retail packaging. *Manufacturers will not grant return authorization if the original box and packaging has been discarded because the retail packaging is necessary to be able to resell the merchandise as "New."

Medical devices like Feeding Tubes, Catheters, Oxygen Tubing/Masks, Bathroom, Bedding or Mattress products, and other items with "hygienic" classifications are only eligible for return if the item packaging is unopened and unused.

How Do You Request a Return?

Please see Return Instructions by this link to the Returns, Cancellations & Exchange Policy page.

Pride VivaLIFT Urbana Power Recliners

MSRP: $1,999.00
NewLeaf Price: $1,519.00
(You save $480.00 )
Brand
Item#:
PLR-965M
UPC:
606509529051
Availability:
Ships FREE! Build time is 2 to 3 business day. See Shipping/Delivery* in Product Description for fabric upgrade details.
MSRP: $1,999.00
NewLeaf Price: $1,519.00
(You save $480.00 )
Selected Step 2 — Select Your Upholstery Option is
Adding to cart… The item has been added

Description

VivaLIFT Urbana PLR-965M Pride Power Lift Recliners offer infinite position combinations in a sophisticated mix of function, style, and comfort!  These VivaLIFT Urbana Recliners come standard with a power headrest and lumbar support.  These elegant recliners also feature a lithium battery backup,  footrest extension, and a USB remote. The total comfort seat gives the owner of this chair an amazing individualized level of comfort and support. Available in three attractive Stonewash designer fabric options—Granite, Gunmetal, and Mossy. This product is a FDA Class II Medical Device*

This is an Infinite Lay Flat Power Recliner

Rectangle banner guide with visual illustrations showing the infinite position capabilities offered by this VivaLIFT! model—Upward, Seated, Relaxed, Reclined, Infinite Lay Flat, and everything in between. 

Scroll down for features & specifications or click to shop >> all Lift Chair Recliners

Shipping/Delivery*

This item ships FREE! Pride VivaLIFT! Urbana models generally take 4 to 5 business days to ship from order date, depending upon color/fabric availability. Transit time is generally 5 to 7 business days. Click information-blue-icon.png for more on delivery preferences and additional time needed for Platinum Delivery & Setup services. NOTE: Remote or Isolated Areas, and New York City orders requesting "Inside Delivery" or “Platinum Delivery & Setup" service require an additional service fee. Click Click for more details about Remote or Isolated Area Deliveries to check if your shipping zip code applies.

Features

  • Infinite Lay Flat
  • User Height Range 5' 4" to 5' 9"
  • Power Lumbar and Backrest for personalized ergonomic comfort
  • Power Headrest to lift head, neck and shoulders
  • Power Backrest recline
  • Backup Lithium Battery is an industry first! Abundant power lasts and replaces ordinary one-time-use backups
  • Fashion Forward Styles set these chairs apart from all others
  • USB Remote with soft-touch buttons
  • Footrest Extension
  • 4 Motors
  • *Pride FDA Class II Medical Devices are designed to aid individuals with mobility impairments
  • Click images below to view larger sizes and additional descriptions
The VivaLIFT Powered Headrest for infinite position combinations for head, neck and shoulders at the touch of a button. The VivaLIFT Powered Lumbar allows you to personalize your lumbar comfort at the touch of a button.
The VivaLIFT Powered Footrest Extension provides additional support for your legs and feet. The VivaLIFT Soft-touch Remote includes a convenient USB charger port for your mobile devices and gadgets.

Upholstery

  • Stonewash fabrics come standard in two attractive colors (Granite and Gunmetal) and are made of 98% Polyester.

Specifications

  PLR-965M
Recline Positions Infinite
User Height Range 5'4" to 5'9"
Seat to Floor Height 20"
Seat Dimensions 21"D x 20"W
Top of Back to Seat 25"
Sewn Pillow Back Style Yes
Fully Padded Chaise Yes
Total Comfort Seating Yes
Distance from Wall 14"
Overall Chair Width 33"
Chair Weight 145 lbs.
Weight Capacity 400 lbs.
Warranty 7 Year Pro-rated Yes

 

P65 Warning for California residents

Download Pride Mobility's Lift Chair Warranty Details

Blue Pride Warranty Policy document image. Click to review or download Pride Mobility Warranty Details